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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Maleta

January 22, 2026

5  out of  5
rating by Debbie Maleta
"CERN was more than happy to help me at anytime. Thank you for all you do for us."
We responded:
"Debbie, As a long time client of State Farm, I appreciate the kind words for Ceren. Steve "
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Jeff daniels

January 21, 2026

5  out of  5
rating by Jeff daniels
"Very helpful and responsive. Their customer service is top notch!!!"
We responded:
"Jeff, Thanks for the 5* review on for our office and boat policy. Jason does a great job explaining the policy and coverages to potential clients. Have fun on the "Loop". Steve "
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tony punzi

January 15, 2026

5  out of  5
rating by tony punzi
"I’ve been an Allstate policyholder for 25+ years. And although I was very happy with the service from my agent, I wasn’t too happy with all the rate increases. I called Steve Botkin’s State Farm office and I spoke to a very pleasant woman by the name of Ceren. She gave me an apples to apples quote, which was $80 less than I was paying for six months. Out of loyalty, I stood with Allstate for another six month pound. When I called Ceren up to tell him I was staying with Allstate. She was very professional and wished me luck and asked me if It would Ok for her to follow up in the future.. I said yes, and she just recently called me and said they have had three price reductions. She saved me $260 over a six month period. She was very accommodating and made everything very easy. I highly recommend that anyone should take 15 minutes of their time and call Ceren ."
We responded:
"Tony, I'm speechless and very honored for such an awesome review for Ceren in my office and State Farm. As a proven loyal customer, I hope to have you as a State Farm client for the next 25 years. Thanks. Steve"
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Holden Williams

January 14, 2026

5  out of  5
rating by Holden Williams
"Will was a huge help getting auto and renters insurance—extremely knowledgeable and very friendly. He was a pleasure to work with, highly recommend!"
We responded:
"Holden, Welcome to Florida and our agency! Thanks for the kind words for William in my office and the service he provided for your auto and renters coverage. I appreciate your business and look forward to being your full-service State Farm agent. Call us anytime. Steve"
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Jack LaPadula

January 8, 2026

5  out of  5
rating by Jack LaPadula
"Just have to say that I had the most pleasurable experience working with William Spicer getting my new policy arranged. He called to let me know that I would be a great fit for State Farm and made it happen plus more. Was an absolute pleasure & I look forward to working with William in the future."
We responded:
"Jack, Thanks for the kind words for William. We have a great team, and William is a big part of our success. Welcome back to State Farm for your auto insurance. Steve "
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Sammi

January 8, 2026

5  out of  5
rating by Sammi
"William is quick to respond and follow up. He was helpful with what I needed assistance with and resolved the issue."
We responded:
"Sammi, I glad to hear William, and our office were able to help with your auto insurance. Thank you for the 5* google review. It means a lot to me to have my team members recognized for their hard work. All the best, Steve"
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Bahareh Keshavarz-Wolfs

January 6, 2026

5  out of  5
rating by Bahareh Keshavarz-Wolfs
"I worked with William Spicer from this agency and he helped me secure two policies. I was very impressed by his professionalism and knowledge."
We responded:
"Thank you for recognizing William. He is a great asset to our team and I am proud to have him assisting our clients and referrals for their insurance needs. He will certainly make sure you are covered properly. Welcome to State Farm and my office. Call on me anytime. Steve"
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Ricker Halliday

December 31, 2025

5  out of  5
rating by Ricker Halliday
"Procuring coverage for a 50ft yacht in south Florida was a shopping task. State farm was reasonable in requests and settled at less than 50% of my geico renewal with greater coverage saving over $5000. Jason was easy to work with"
We responded:
"Mr. Halliday, Thank you for choosing my State Farm agency for your boat insurance needs. We appreciate the referral from your fellow boaters. I am glad we could help you find an agreed value policy that covers all your cruising needs in the US, Canada, and the Bahamas. I know you loved the low all peril deductible which covers things like lightning, fire, theft and named storms. Your policy also includes easy automatic renewals and if ever needed, excellent claims service. "
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Brian

December 30, 2025

5  out of  5
rating by Brian
"Saved thousands annually on my auto policy switching from Geico. Highly recommend! 💯"
We responded:
"Brian, We welcome you and Max to our area in Florida and State Farm. Evan enjoyed working with you on your auto coverages and we hope to help with your renters' coverages on your personal property! It's a lot when you move to a new area and we look forward to assisting you and would appreciate referrals. Thanks. Steve"
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Mark Krieg

December 29, 2025

5  out of  5
rating by Mark Krieg
"Over 30 years with Steve and gang - always great!"
We responded:
"Mark, 30 years! We appreciate your continued loyalty and the great review for my office and my team. We strive for great friendly and service oriented team. Thanks. Steve"
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Erin Nagle

December 23, 2025

5  out of  5
rating by Erin Nagle
"Very helpful, timely and detailed with a quick quote and fair pricing. William provided a wonderful experience."
We responded:
"Erin, Thanks for the great 5* review for our office and William Spicer. We are proud to have him on our team and strive for great service to all our clients with their auto, home & life insurance needs. All the best, Steve"
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Jane Sullivan

December 15, 2025

5  out of  5
rating by Jane Sullivan
"Thank goodness for William! Fast, Professional, and Accommodating are just a few descriptive words for his EXCELLENT service."
We responded:
"Jane, THANK YOU for the great 5* review for William! Yes, we are glad to have him on our team for auto, home, life and health insurance options. Call anytime. Steve"
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Charlie Pickett

December 9, 2025

5  out of  5
rating by Charlie Pickett
"First time boat owner. Jason King has been great to work with!"
We responded:
"Charlie, Thanks for your 5* review for my office and Jason, our boat specialist. He understands boating and is a huge help in assisting clients with the questions regarding insurance. We look for working with you on these valuable coverages. Steve."
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ROBERT LIGHTFOOT

December 8, 2025

5  out of  5
rating by ROBERT LIGHTFOOT
"Professional, courteous, friendly, a pleasure doing business with William"
We responded:
"Robert, Thank you for the 5* google review and recognizing William Spicer for his great service in assisting with your auto insurance coverage. Call on us anytime. Steve"
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Joe Kofron

November 17, 2025

5  out of  5
rating by Joe Kofron
"Jason King has been great. Very helpful getting us covered on our new boat purchase and even tried helping with a place to keep it!"
We responded:
"Joe, Thanks so much for recognizing Jason and my team for assisting in your boat coverage. We look forward to working with you and feel free to call on us anytime. Thanks. Steve "
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Johnet Grimm

November 7, 2025

5  out of  5
rating by Johnet Grimm
"Steve Botkin & State Farm are the best! They have taken care of all my auto, home and life insurance needs for 30 years. Terry has handled my account and is always professional and knowledgeable. I highly recommend Steve and his office in Ft Lauderdale."
We responded:
"Johnet, I am very grateful for all our clients, especially clients and friends for over 30 years! We have history! Thanks for recognizing Terry and her professionalism and knowledge in the insurance industry. You are the best. Thanks. Steve"
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Corvidae Corvus

November 3, 2025

5  out of  5
rating by Corvidae Corvus
"Great service from very knowledgeable agents."
We responded:
"Thank you for the review! Jason is our boat and watercraft specialist. My State Farm agency has a full team of knowledgeable agents assisting clients with their auto and home insurance needs. Thanks. Steve."
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Emir

October 24, 2025

5  out of  5
rating by Emir
"I recently got my car insured and working with Ceren was an excellent experience. She made the entire process incredibly easy and straightforward. She guided me well and ensured all my questions were addressed and every detail was clear. Highly professional and a pleasure to work with!"
We responded:
"Ceren is the best and very knowledgeable in assisting customers with their auto and home insurance needs. Thanks for the 5* review. Steve "
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A B

October 20, 2025

5  out of  5
rating by A B
"Ceren is outstanding! She is professional and thorough and very friendly. Her knowledge was superior and she helped me make some very important decisions. Friendly customer service. Recommend highlight!"
We responded:
"Ceren is outstanding and I appreciate you taking the time to write such a glowing review. We are glad to have her on our team, and she is very knowledgeable and easy to work with on auto, home and life insurance coverages. Thanks. Steve"
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Marina

October 17, 2025

5  out of  5
rating by Marina
"Ceren provided outstanding customer service. Patient, polite & knowledgeable."
We responded:
"Marina, Ceren is a huge asset to our office team. Thank you for recognizing and complimenting her. She knows our products, auto - home - life and is so willing to help and explain. Thanks. "
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Patrick Noble

October 9, 2025

5  out of  5
rating by Patrick Noble
"Steve and staff are always wonderful. They each have shown great knowledge, experience , and patience over the many years I've known them. Today Ceren did an amazing job! Thank you all, and know you're always going to be highly appreciated and recommended."
We responded:
"Patrick, You are a long-time client and I thank you for recognizing my staff and the job they do every day to assist our clients. Ceren is one of many, but she is terrific, and we are so glad to have her as part of our team. Hope all is well. Steve "
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tony capato

October 4, 2025

5  out of  5
rating by tony capato
"My wife and I are very pleased with the outstanding customer service we receive from the staff at Steve Botkin State Farm Agency. Ceren primarily handles our policies, and she is always attentive and consistently provides excellent service, however, the entire team are all amazing! Great Job and Thank you for all you do!"
We responded:
"Tony and Diana, First I want to thank you for your business with my office and State Farm for all these years. Client loyalty is very important and appreciated. The shout out to Ceren is the best! We are glad to have her on the team working in auto, home and life insurance. Thanks. Steve "
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Sheryl Greenbury

October 1, 2025

5  out of  5
rating by Sheryl Greenbury
"Jason and his wonderful coworker Sally have been absolutely amazing in this crazy journey of catamaran ownership. They are responsive, helpful and so easy to communicate with. We are very grateful we found them."
We responded:
"Sheryl and David, We hope you are enjoying 'sailing the waters' knowing your vessel is insured by State Farm. Jason is always here along with a support team behind him to answer any of your boat insurance questions. Thanks. Steve"
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Debbie Waxel

September 23, 2025

5  out of  5
rating by Debbie Waxel
"So glad to be insured again by State Farm changed companies for six months and had to go back always give you the best deal that they can find. Thank you State Farm. Your agents are the best."
We responded:
"Debbie, So glad to have you back and a huge thanks for recognizing my staff and Ceren. Call on us anytime for your auto or home insurance needs. Thanks. Steve"
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Jack Mercanti

September 18, 2025

5  out of  5
rating by Jack Mercanti
"Ceren was very helpful and easy to work with"
We responded:
"Jack, Thanks again for another 5* review. I'm glad you had a great experience with Ceren regarding auto insurance coverage. Steve"